How can social housing practitioners, policy makers and academics meaningfully listen for, and act on, lived expertise? How can lived expertise be included at all stages of the social housing pipeline and housing management? These questions formed the basis for a workshop Danielle Hynes and Carla Kayanan developed for the International Social Housing Festival (ISHF) held in Dublin, Ireland from 4 – 6 June 2025.
The 2025 ISHF is the fifth year of this initiative, which was created by Housing Europe. Unfortunately, this year’s Festival was sponsored by AXA, French insurance firm and key target of the BDS (Boycott, Divest, Sanction) movement, a Palestinian-led movement for freedom, justice and equality. The BDS movement is inspired by the South African anti-apartheid movement, and urges action to pressure Israel to comply with international law. During the session, Danielle and Carla acknowledge the tension of participating in a Festival sponsored by a BDS target, making a statement that pointed out this contradiction. They condemned the ISHF, described as a celebration of decent, affordable housing for all, accepting sponsorship from a company that is linked to funding arms for Israel while it destroys Palestinian homes and lives. This was well received by attendees at the session.
At the 1st Data Stories workshop (The Data Politics of Planning and Property Data, September 2024) participants alerted us to the upcoming ISHF with Dublin as host. Danielle had presented a paper on the importance of political voice and listening and thoughts around existing tensions with incorporating lived expertise into social housing in an increasingly datafied world were percolating. The ISHF, with its theme on storytelling, appeared as the perfect venue to interrogate the role of lived experience as expertise. Carla and Danielle put their heads together and wrote an abstract for a 2-hour workshop to explore the topic. They invited John Bissett, community organiser at St. Andrew’s Community Centre, to join forces with them based on his close work with social housing residents and his acclaimed book, It’s Not Where You Live, It’s How You Live (Policy Press, 2023), which is an ethnography based on months interacting and listening to residents of a Dublin public housing estate. Through Data Stories we are experiencing the benefit of arts-based methods, and decided to incorporate an arts-based activity in the workshop.
Image: Markers and stickers sit in the foreground whilst workshop participants discuss introduced prompts in the background
The two-hour workshop began with group introductions. We quickly learned that participants came from diverse international backgrounds and a range of sectoral experiences from academia, the civil sector and social housing management. By way of introduction into the material, in small groups participants discussed what lived experience expertise meant to them. After a quick all-group discussion summarising key points from the conversation, Danielle and Carla provided a synopsis of theories on lived experience expertise, honing in on the importance of voice, epistemic justice and ensuring that structures are in place to bring in people with lived experience at all stages of the research and/or policymaking process. John then took up the mantel to discuss the making of his book, told through passages of the book that highlighted key points around class, gender and structural inequality. This concluded the first half of the workshop.
After a short break, participants were asked to reevaluate their understanding of lived experience in small groups based on the material from the first half of the workshop. Then Carla and Danielle invited participants to reflect on a number of prompts utilising creative, abstract methods to respond, using paper, markers and stickers.
Image: participants creatively respond to prompts shown on slide
Image: creative work prompts
After about 20 minutes of this art activity, participants shared what they had created. Everyone enthusiastically engaged in the creative aspect of the workshop, despite some self-effacing jokes about drawing abilities! The conversations generated through the artistic outputs were rich and insightful, each person spoke briefly about what they had thought through and how they responded. Key points arising from the discussion included the metaphor of knowledge exchange and collaboration as akin to water flowing, the value of acknowledging power differentials and working against hierarchy in lived experience expertise collaborations, the potential value of training for those working in service delivery to value and simply believe lived experience expertise, the many barriers that may be present for people to have a conversation at all (including available time, if someone is hungry, and the weather!), and a feeling of confusion around how to turn ideas into action.
Image: Participants respond to prompts creatively
Participants let us know that despite being uncertain and even sceptical about the creative prompts, they found this method of responding helpful to think through parts of their work they had not considered before. We thank all the participants for sharing their insights with us and embracing different ways of thinking. We would also like to thank Ella Harris and Hannah Mumby, Data Stories artists in residence, whose format of creative workshops inspired Danielle and Carla for this session.